OWNROUTE

Legal

Privacy Policy

OWNROUTE respects privacy and keeps this policy in plain English for restaurant operators reviewing our website and audit process.

Last updated: June 19, 2026

1. Introduction

This Privacy Policy explains how OWNROUTE collects, uses, and shares information when you visit our website or request a free restaurant growth audit. This page is provided for general information and is not legal advice.

If you have questions about this policy, contact us at info@own-route.com.

2. Information We Collect

We may collect information you choose to submit, such as restaurant name, contact name, email address, website URL, location details, business goals, and messages included in an audit request.

We may also collect limited website usage information, such as page views, device and browser information, referral pages, and approximate location data, if analytics are enabled and accepted.

3. How We Use Information

We use information to respond to audit requests, evaluate restaurant growth opportunities, communicate with you, operate and improve the website, protect the site, and understand website performance.

If Google Analytics is enabled and you accept analytics cookies, we use aggregated analytics information to improve the site experience and understand which content is useful.

4. How We Share Information

We do not sell personal information.

We may share information with service providers that help us operate the website, process audit notifications, manage business email, and understand website performance. We may also share information if required by law or to protect our rights, users, or services.

5. Service Providers

We may use Vercel for hosting, Resend for email notifications, Google Workspace for business email, and Google Analytics for website analytics, if enabled.

These providers may process information according to their own terms, privacy policies, and service configurations.

6. Cookies and Analytics

We may use cookies and similar technologies to understand website performance and improve the site.

Google Analytics may use first-party cookies such as _ga and _ga_<container-id>. Visitors can manage analytics cookie preferences through the cookie banner.

7. California Privacy Rights

Depending on applicable law, California residents may have certain rights regarding their personal information, such as the right to know, access, correct, delete, or limit certain uses of personal information.

To make a privacy request, contact info@own-route.com. We may need to verify your request before responding.

8. Do Not Track

Some browsers offer Do Not Track signals. Because there is no consistent industry standard for responding to these signals, we do not respond to them in a uniform way.

We do respond to the analytics cookie choices you make through the OWNROUTE cookie banner.

9. Data Retention

We keep information for as long as reasonably needed to respond to inquiries, operate the website, manage business records, comply with legal obligations, resolve disputes, and improve our services.

10. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

11. Children's Privacy

OWNROUTE is intended for restaurant owners, operators, and business users. It is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

12. Links to Other Websites

The website may link to third-party websites or services. Their privacy practices are governed by their own policies, not this Privacy Policy.

13. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised last updated date.

14. Contact Us

Questions about this Privacy Policy can be sent to info@own-route.com.